Sky Broadband Boost. How to have Sky Broadband Boost

Include this to your Sky Broadband crucial, Sky Broadband Superfast or Sky Broadband Ultrafast 1 package so it can have a lift.

Provide your Sky Broadband a lift so when your broadband happens to be triggered, you’ll get these extra features:

  • Get engineer visits at the same time that best suits you, also evening and weekends, at no cost that is extra.
  • A connection that is reliable crucial, so we’ll run daily checks on the line. If it’s not up to scratch, we’ll text you to definitely let you know we’re repairing it fast.
  • Control over your family’s screen time is in both hands utilizing the Sky Broadband Buddy app.
  • Got Sky Mobile? If the broadband drops down, we’ll put 2GB in your Sky mobile phone Piggybank.

Of course you took Sky Broadband Increase after 4th of September 2019:

  • Through the bed room towards the kitchen area, we guarantee WiFi in almost every space of your property, or we’re going to offer you cash back.

Getting Sky Broadband Boost

Got Sky Broadband Important or Sky Broadband Superfast? Get in contact to have Sky Broadband Increase. Or even, update your package and add Sky Broadband Increase.

Such as your broadband package, it comes down having a contract that is 18-month.

Learn more about the features:

WiFi in almost every space or your hard earned money back

We’ll guarantee you will get at the very least 3Mbps WiFi in just about every room or we’ll give you your money-back on your own Sky Broadband Increase membership.

You’ll get our brand brand brand new Sky Broadband Hub (unless you have one) if you’re not receiving WiFi in most space we are able to give you a Sky Broadband Booster or an engineer to be sure your home’s put up to obtain the most useful sign and protection.

Still can’t get WiFi in almost every space? We’ll provide you with cash back that you’ve compensated for your Sky Broadband Increase and provide you with it free for your whole contract – so that you can nevertheless benefit from the other wonderful features.

Go to WiFi Guarantee to find out more.

Engineer visits at a right time you like

Require a Broadband Tech Team see? We’ll waive the £15 fee if you want to book a night or week-end visit.

Whether you book your appointment online or with an consultant, the discount will immediately be applied and that means you don’t want to do such a thing.

Everyday checks on the line

After your broadband’s been installed and operating for two months and its particular finished its stabilisation duration, day-to-day checks would be operate on your line to locate any prospective problems away from your house. Whenever we find one, we’ll send an engineer to analyze – they won’t require usage of your house, which means you don’t want to stay static in.

We’ll check each night between 12am and 5am, then text you if we’re giving an engineer after which once more if the fault is fixed. Your phone line may well not work with a brief period it shouldn’t take more than two minutes while we run these checks – but.

Your line are going to be excluded through the checks that are daily:

  • There’s a widespread broadband outage – Check for outages in your town.
  • We’ve formerly found a fault and delivered an engineer through this method within the last few 28 times.
  • You’ve reported a broadband issue to us within the last few fourteen days. But, when your dilemmas still perhaps not fixed, test thoroughly your broadband.

Good to understand: Some care alarms or protection alarms attached to a phone line might be impacted.

Mobile phone information for outages

Have Sky Mobile Phone? This one’s simply for you. If you don’t, join Sky Cellphone to profit using this too. 2GB of information should be included with your Sky Piggybank automatically if for example the broadband has an outage that:

  • Wasn’t prepared
  • Lasts a lot more than thirty minutes
  • Is between 7am and 11pm

Maybe perhaps maybe Not got your computer data? It will take up to a day become put into your Sky Piggybank. We’ll give that you text to tell you it’s added but check your Sky Piggybank.

You can’t have more than three information credits in a thirty days or 18 credits in 18 months.

Sky Broadband Buddy

Handle each display screen at home from an application on Sky Broadband Buddy to your phone. It’s just like a handheld remote control for the online world and it is currently in your Sky Broadband Hub.

Here’s you skill with all the application:

  • Create various filters for all into the family members they should so they only see what.
  • Keep monitoring of display screen time by establishing regular time restrictions and bedtimes.
  • Whether it’s research time or family members time, touch pause on a single individual or perhaps the home that is whole they won’t be able to get online.
  • All Sky Broadband Buddy features work across 4G and 3G in addition to WiFi.

Head to Sky Broadband Buddy to get more assistance.

Nevertheless desire a hand?

If the issue isn’t sorted, you should check down our relevant help or get in touch with us.


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